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We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Channel Manager (Kota Kinabalu, Sabah)

Date: 5 Mar 2026

Custom Field 2: 14674

Employment Type: Permanent

City: CELCOMDIGI SABAH REGIONAL CAMP

Description:

Job Summary

We are seeking an experienced and strategic Channel Manager to join our team. This role offers a unique opportunity to lead and manage our channel partner relationships, fostering growth and collaboration to expand market reach and drive business success.

Responsibilities:

Develop and execute comprehensive channel strategies that align with the company's overall business objectives.
Build and maintain strong, long-lasting relationships with channel partners, distributors, and resellers.
Identify and onboard new channel partners to broaden the company’s distribution network and enhance market penetration.
Collaborate closely with sales, marketing, and product teams to support channel partners with resources, training, and product knowledge.
Monitor channel performance through key metrics, analyze market trends, and recommend adjustments to improve channel effectiveness.
Facilitate regular communication and feedback loops between partners and internal teams to ensure alignment and address any challenges promptly.
Plan and coordinate channel marketing campaigns, events, and promotional activities to drive engagement and sales growth.
Ensure compliance with company policies, contractual obligations, and ethical standards across all channel activities.

Requirements

Proven experience in channel management, partner relationship management, or relevant roles within sales and business development.
Exceptional interpersonal and communication skills, capable of managing diverse stakeholders at multiple organizational levels.
Strong analytical abilities to evaluate sales data, identify trends, and develop actionable insights.
Ability to work independently and collaboratively within a dynamic and fast-paced environment.
Excellent organizational and project management skills with attention to detail and ability to prioritize tasks effectively.
Familiarity with CRM systems and channel management software is advantageous.
A strategic mindset with a customer-centric approach and a passion for driving business growth.

Business Unit: ENTERPRISE BUSINESS

Job Summary

Responsibilities:

Develop and execute comprehensive channel strategies that align with the company's overall business objectives.
Build and maintain strong, long-lasting relationships with channel partners, distributors, and resellers.
Identify and onboard new channel partners to broaden the company’s distribution network and enhance market penetration.
Collaborate closely with sales, marketing, and product teams to support channel partners with resources, training, and product knowledge.
Monitor channel performance through key metrics, analyze market trends, and recommend adjustments to improve channel effectiveness.
Facilitate regular communication and feedback loops between partners and internal teams to ensure alignment and address any challenges promptly.
Plan and coordinate channel marketing campaigns, events, and promotional activities to drive engagement and sales growth.
Ensure compliance with company policies, contractual obligations, and ethical standards across all channel activities.

Requirements

Proven experience in channel management, partner relationship management, or relevant roles within sales and business development.
Exceptional interpersonal and communication skills, capable of managing diverse stakeholders at multiple organizational levels.
Strong analytical abilities to evaluate sales data, identify trends, and develop actionable insights.
Ability to work independently and collaboratively within a dynamic and fast-paced environment.
Excellent organizational and project management skills with attention to detail and ability to prioritize tasks effectively.
Familiarity with CRM systems and channel management software is advantageous.
A strategic mindset with a customer-centric approach and a passion for driving business growth.

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Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards.

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

Job Segment: Channel Marketing, Marketing Manager, Project Manager, Relationship Manager, CRM, Marketing, Customer Service, Technology

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