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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

ACCOUNT MANAGER (ACM)

Date:  29 Oct 2025
Custom Field 2:  14341
Custom Field 3:  Contract
City:  CelcomDigi Hub, Subang Jaya
Description: 

Job Description

The Account Manager is responsible for managing Controlled Channel Partners and their outlets' performance, day-to-day operations, and the expansion of Postpaid sales distribution. The role also involves devising and reporting competitor activities, planning and executing promotions, and ensuring compliance and integrity in accordance with CelcomDigi values.

Responsibilities

  • Manage Controlled Channel Partners and outlets' performance
  • Develop and expand Postpaid sales distribution
  • Devise and report competitor activities
  • Plan and execute promotions at store/outlet level
  • Monitor and ensure dealers/outlets comply with CelcomDigi guidelines
  • Manage and reconcile properties and transactions
  • Plan and execute overall Channel expansion
  • Participate in on-ground activities such as Events, Roadshows, Roving
  • Review and develop retail operations processes

Requirements

  • Dealer/Distribution/Telco Operations experience
  • Marketing/Business Administration experience in FMCG Industries
  • Must possess own transport with valid licenses
  • Minimally Diploma/Degree in any field
  • 5-8 years of working experience is preferred
Business Unit:  SALES & RETAIL

Job Description

The Account Manager is responsible for managing Controlled Channel Partners and their outlets' performance, day-to-day operations, and the expansion of Postpaid sales distribution. The role also involves devising and reporting competitor activities, planning and executing promotions, and ensuring compliance and integrity in accordance with CelcomDigi values.

Responsibilities

  • Manage Controlled Channel Partners and outlets' performance
  • Develop and expand Postpaid sales distribution
  • Devise and report competitor activities
  • Plan and execute promotions at store/outlet level
  • Monitor and ensure dealers/outlets comply with CelcomDigi guidelines
  • Manage and reconcile properties and transactions
  • Plan and execute overall Channel expansion
  • Participate in on-ground activities such as Events, Roadshows, Roving
  • Review and develop retail operations processes

Requirements

  • Dealer/Distribution/Telco Operations experience
  • Marketing/Business Administration experience in FMCG Industries
  • Must possess own transport with valid licenses
  • Minimally Diploma/Degree in any field
  • 5-8 years of working experience is preferred

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


Job Segment: Account Manager, Marketing Manager, Manager, Sales, Marketing, Management

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