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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

CHANNEL INCENTIVES & PROGRAM PLANNER

Date:  27 Apr 2026
Custom Field 2:  14752
Employment Type:  Permanent
City:  CelcomDigi Hub, Subang Jaya
Description: 

Job Description

  • Strong communicator and team player, able to monitor the channel performance, present new campaign ideas and post campaign review to senior management. Able to work in a dynamic environment and adapt to dynamic requirements and focus.
  • Strong drive to challenge the status quo and push boundaries across teams, departments, and divisions to achieve the required outcomes.
  • Strong motivation and able to tolerate stressful conditions with tight deadlines.
  • Someone who is positive in nature, with high energy, drive, resilience, and demonstrable passion for consumer sales.
  • Someone with high integrity, confident, appreciates challenges, good communicator and facilitator, values collaboration and comfortable to work in team or group setting.

Responsibilities

  • Develop, monitor & drive an effective program that drive channel towards achieving company Postpaid & Fiber performance.
  • Monitor, review, analysis & design channel program able to keep sales force excited and motivated (ensure is compatible in the industry standard). Setting performance objectives and updating as necessary.
  • Work with cross department stakeholders for product, service development, operation towards model/ transition/ harmonize channel.
  • Able to review SOP and framework to suggest improvement to existing way-of-work towards harmonizing to achieve CelcomDigi goals. Continuously finding ways to improve channel platforms and personalizing solutions to meet Sales objectives.

Requirements

  • At least 5 years in working experience in Business Model / Sales Management / Planning / Performance Management, preferably working in a Planning role in a medium to large business setting. Experience in channel model will be added bonus but not necessary a requirement
  • Able to resolve conflict and connect various stakeholders/ departments together to produce synergized effective outcomes. Having skills in project management is added bonus.
  • Highly proficient in the use of MS Word, MS Excel, and PowerPoint, all necessary for the creation of visually and verbally engaging communication materials and reports for both internal and external Management team and key stakeholders.
  • Creative, detailed and result oriented, self-motivated working under minimal supervision, ability to handle multiple projects and meeting tight deadlines, demonstrated composure under stress and in times of uncertainty.
Business Unit:  SALES & RETAIL

Job Description

  • Strong communicator and team player, able to monitor the channel performance, present new campaign ideas and post campaign review to senior management. Able to work in a dynamic environment and adapt to dynamic requirements and focus.
  • Strong drive to challenge the status quo and push boundaries across teams, departments, and divisions to achieve the required outcomes.
  • Strong motivation and able to tolerate stressful conditions with tight deadlines.
  • Someone who is positive in nature, with high energy, drive, resilience, and demonstrable passion for consumer sales.
  • Someone with high integrity, confident, appreciates challenges, good communicator and facilitator, values collaboration and comfortable to work in team or group setting.

Responsibilities

  • Develop, monitor & drive an effective program that drive channel towards achieving company Postpaid & Fiber performance.
  • Monitor, review, analysis & design channel program able to keep sales force excited and motivated (ensure is compatible in the industry standard). Setting performance objectives and updating as necessary.
  • Work with cross department stakeholders for product, service development, operation towards model/ transition/ harmonize channel.
  • Able to review SOP and framework to suggest improvement to existing way-of-work towards harmonizing to achieve CelcomDigi goals. Continuously finding ways to improve channel platforms and personalizing solutions to meet Sales objectives.

Requirements

  • At least 5 years in working experience in Business Model / Sales Management / Planning / Performance Management, preferably working in a Planning role in a medium to large business setting. Experience in channel model will be added bonus but not necessary a requirement
  • Able to resolve conflict and connect various stakeholders/ departments together to produce synergized effective outcomes. Having skills in project management is added bonus.
  • Highly proficient in the use of MS Word, MS Excel, and PowerPoint, all necessary for the creation of visually and verbally engaging communication materials and reports for both internal and external Management team and key stakeholders.
  • Creative, detailed and result oriented, self-motivated working under minimal supervision, ability to handle multiple projects and meeting tight deadlines, demonstrated composure under stress and in times of uncertainty.

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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