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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

DEMAND PLANNING & OPS SPECIALIST

Date:  10 Dec 2025
Custom Field 2:  14390
Employment Type:  Permanent
City:  CelcomDigi Hub, Subang Jaya
Description: 

Job Description

We are looking for a Demand Planning & Operations Specialist to deliver precise forecasts, streamline inventory management, and strengthen our supply chain resilience through data-driven insights and strategic collaboration.

Responsibilities

  • Conduct in-depth analysis of historical data, market trends, and customer insights to identify demand gaps and integrate demand planning with business planning, sales revenue forecasting, COGS, and distribution strategies
  • Maintain optimal stock levels using Week of Cover (WoC) methodology, while proactively monitoring aging inventory and initiating clearance actions to minimize risk
  • Support Sales & Operations Planning (S&OP) meetings (e.g. Enterprise Business) by delivering accurate forecasts, scenario planning, and actionable insights
  • Perform advanced data analysis and reporting on large datasets, ensuring accuracy and reliability of metrics to drive fact-based decision-making
  • Collaborate cross-functional with sales, marketing, TGTM, finance, and procurement teams to align demand planning with organizational objectives
  • Manage systems and material master data to ensure accuracy and efficiency in supply chain operations
  • Drive continuous improvement by identifying process gaps, recommending solutions, and implementing best practices to enhance forecasting accuracy and operational performance

Requirements

  • Bachelor’s degree in Economics, Business Administration, Statistics, Supply Chain Management, or another related analytical field
  • At least 3 - 5 years’ experience in demand planning, supply chain, or operations
  • Strong analytical skills and attention to detail
  • Excellent communication and problem-solving skills
  • Advanced proficiency in Microsoft Excel, Power Query and other statistical tools (eg Power BI Tableau)
  • Team oriented and inclusive– ability to work well with diverse, cross-functional teams
Business Unit:  SALES & RETAIL

Job Description

We are looking for a Demand Planning & Operations Specialist to deliver precise forecasts, streamline inventory management, and strengthen our supply chain resilience through data-driven insights and strategic collaboration.

Responsibilities

  • Conduct in-depth analysis of historical data, market trends, and customer insights to identify demand gaps and integrate demand planning with business planning, sales revenue forecasting, COGS, and distribution strategies
  • Maintain optimal stock levels using Week of Cover (WoC) methodology, while proactively monitoring aging inventory and initiating clearance actions to minimize risk
  • Support Sales & Operations Planning (S&OP) meetings (e.g. Enterprise Business) by delivering accurate forecasts, scenario planning, and actionable insights
  • Perform advanced data analysis and reporting on large datasets, ensuring accuracy and reliability of metrics to drive fact-based decision-making
  • Collaborate cross-functional with sales, marketing, TGTM, finance, and procurement teams to align demand planning with organizational objectives
  • Manage systems and material master data to ensure accuracy and efficiency in supply chain operations
  • Drive continuous improvement by identifying process gaps, recommending solutions, and implementing best practices to enhance forecasting accuracy and operational performance

Requirements

  • Bachelor’s degree in Economics, Business Administration, Statistics, Supply Chain Management, or another related analytical field
  • At least 3 - 5 years’ experience in demand planning, supply chain, or operations
  • Strong analytical skills and attention to detail
  • Excellent communication and problem-solving skills
  • Advanced proficiency in Microsoft Excel, Power Query and other statistical tools (eg Power BI Tableau)
  • Team oriented and inclusive– ability to work well with diverse, cross-functional teams

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


Job Segment: Demand Planner, Supply Chain, Retail Sales, Supply Chain Manager, Data Analyst, Operations, Retail, Data

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