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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Performance Mgmt & Biz Planning Specialist

Date:  11 Feb 2026
Custom Field 2:  14627
Employment Type:  Permanent
City:  CelcomDigi Hub, Subang Jaya
Description: 

Job Description

The Senior, Performance Management and Insights is responsible for preparing, reviewing, and monitoring daily, weekly, and monthly sales performance. This role involves providing insights into business performance, identifying risks/gaps, and proposing mitigation strategies. The individual will ensure databases and analysis work are reliable and support the creation of performance dashboards and evaluations.

Responsibilities

  • Prepare, review and monitor Daily, Weekly and Monthly business performance.
  • Provide insights of business performance and escalate potential risks/gaps.
  • Establish criteria for performance evaluation independently.
  • Assess potential risks and opportunities and propose mitigation for business owners consideration.
  • Ensure databases and analysis work are reliable, timely and accurate.
  • Support and deliver performance dashboard and evaluation by management.
  • Translate revenues, costs, profitability etc., into actions for business owners.
  • Partner with stakeholders on strategic projects to advise project teams in performance request.

Requirements

  • Recognized degree in Commerce/Statistic/Finance or equivalent.
  • 4-8 years experience in business performance management, business strategy or project management.
  • Analytical with good business/commercial acumen.
  • Sound commercial planning, business modeling and project management capabilities is required.
  • Business intelligence exposure and knowledge in scripting and SQL will be an added advantage.
  • Extremely agile, proactive and self-motivated with constant can-do attitude.
  • A good manager with great skills and talents for managing, driving and guiding Marketing team members to achieve business ambitions and deliver quality business outcomes.
  • Strong in commercial and strategic acumen with good understanding of performance and insights of key business decision.
  • Resourceful in managing sources of information (business intelligence, data management and integration).
  • Demonstrated ability to manage multiple priorities simultaneously and drive projects to completion, hands-on deliverer on quality results in fast-paced environment.
  • Experienced in engaging senior stakeholders and regional teams and obtain buy-in.
Business Unit:  SALES & RETAIL

Job Description

The Senior, Performance Management and Insights is responsible for preparing, reviewing, and monitoring daily, weekly, and monthly sales performance. This role involves providing insights into business performance, identifying risks/gaps, and proposing mitigation strategies. The individual will ensure databases and analysis work are reliable and support the creation of performance dashboards and evaluations.

Responsibilities

  • Prepare, review and monitor Daily, Weekly and Monthly business performance.
  • Provide insights of business performance and escalate potential risks/gaps.
  • Establish criteria for performance evaluation independently.
  • Assess potential risks and opportunities and propose mitigation for business owners consideration.
  • Ensure databases and analysis work are reliable, timely and accurate.
  • Support and deliver performance dashboard and evaluation by management.
  • Translate revenues, costs, profitability etc., into actions for business owners.
  • Partner with stakeholders on strategic projects to advise project teams in performance request.

Requirements

  • Recognized degree in Commerce/Statistic/Finance or equivalent.
  • 4-8 years experience in business performance management, business strategy or project management.
  • Analytical with good business/commercial acumen.
  • Sound commercial planning, business modeling and project management capabilities is required.
  • Business intelligence exposure and knowledge in scripting and SQL will be an added advantage.
  • Extremely agile, proactive and self-motivated with constant can-do attitude.
  • A good manager with great skills and talents for managing, driving and guiding Marketing team members to achieve business ambitions and deliver quality business outcomes.
  • Strong in commercial and strategic acumen with good understanding of performance and insights of key business decision.
  • Resourceful in managing sources of information (business intelligence, data management and integration).
  • Demonstrated ability to manage multiple priorities simultaneously and drive projects to completion, hands-on deliverer on quality results in fast-paced environment.
  • Experienced in engaging senior stakeholders and regional teams and obtain buy-in.

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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