Business Operations, Administration & Financial Specialist

Job Description

Responsibilities

1. Manage and maintain user access across key business systems including SAP, Coupa, Adobe, and internal workflow platforms, ensuring access rights are accurately provisioned, reviewed, and updated in accordance with organisational policies and operational requirements.
2. Support the preparation and timely submission of administrative finance-related documents, ensuring all submissions are complete, accurate, and aligned with internal approval processes and financial deadlines.
3. Monitor and track the status of payments across vendors and internal stakeholders, conducting invoice verification to ensure accuracy, completeness, and compliance with purchase orders and contractual terms prior to processing.
4. Maintain up-to-date and accurate records of company assets and financial documentation, ensuring all records are properly organised, accessible, and audit-ready at all times in accordance with organisational standards.
5. Ensure all operational and administrative activities are carried out in full compliance with company policies, regulatory requirements, and stipulated timelines, proactively identifying and escalating potential compliance gaps or deadline risks.
6. Support internal and external audit exercises by preparing, organising, and maintaining relevant documentation and evidence, while upholding governance standards across operational processes to ensure audit readiness at all times.
7. Ensure the accuracy and consistency of data entered and maintained across financial systems, conducting regular data reconciliation and validation to support reliable reporting and informed decision-making.
8. Support the tracking and reporting of Employee Engagement Survey (EES) initiatives, Key Performance Indicators (KPIs), and compliance management activities, assisting in consolidating data, preparing reports, and following up on action items to ensure targets and obligations are met.
9. Provide broad administrative and operational support across the organisation as required, including coordinating internal processes, managing correspondence, and supporting cross-functional teams to ensure the smooth running of day-to-day business activities.

Requirements

• Bachelor's degree in Business Administration, Finance, or a related field, with a minimum of 3 to 5 years of relevant working experience in operations, administration, or business support functions
• Demonstrated exposure to finance processes, procurement coordination, or financial documentation workflows
• Proven experience in administrative or business support roles, with the ability to manage multiple responsibilities and stakeholders simultaneously
• Strong coordination and administrative capabilities, with a structured and detail-oriented approach to managing tasks, records, and deadlines
• Excellent communication and organisational skills, with the ability to work effectively across teams and engage confidently with internal and external stakeholders