Business Partner Incentives Team Lead

Job Description

Responsible for developing and managing both base and tactical incentive schemes to drive divisional KPIs and annual revenue growth. This includes planning and executing sales challenge programs, analyzing ROI and financial outcomes, and ensuring compliance and governance throughout. The role oversees incentive budget forecasting, accruals, and quarterly reviews with Finance, while maintaining system accuracy and enhancement to ensure all business rules and schemes are effectively implemented and up to date.

Responsibilities

• Develop both base and tactical incentive schemes to drive divisional KPIs, ensuring relevance and competitiveness through continuous analysis and market intelligence.
• Design and execute tactical sales challenge programs to boost annual revenue, including post-program financial analysis on investment versus results, with full accountability for budget management, compliance governance, and ROI evaluation.
• Plan and prepare the incentive forecast budget, ensuring accuracy, transparency, and alignment in the overall budgeting and forecasting process.
• Lead and manage all incentive-related operational activities, including concept paper approvals and incentive calculations, ensuring accuracy, efficiency, and compliance.
• Oversee monthly incentive accrual forecasting and actual processes, and conduct quarterly budget reviews and approvals with Finance.
• Enhance, maintain, and monitor the incentive system to promptly address any gaps, ensuring all business rules and schemes are accurately captured, particularly during system migration.

Requirements

• Bachelor’s Degree in Business Administration, Finance, Economics, Marketing, or related field.
• Minimum 6–8 years of relevant experience in incentive management, sales performance management, or business planning, with at least 2–3 years in a supervisory or team lead role.
• Proven experience in developing and managing incentive programs or sales performance schemes, preferably within a telecommunications. 
• Strong understanding of financial analysis, ROI assessment, and budget management.
• Experience with incentive systems, data analytics tools, and reporting platforms is an added advantage.
• Strong analytical and problem-solving skills with attention to detail and data accuracy.
• Excellent stakeholder management and communication skills across multiple business units.
• Proficient in Microsoft Excel, Power BI, or similar data visualization and financial modeling tools.
• Sound knowledge of compliance, governance, and audit processes related to incentive management.
• Strategic thinker with the ability to translate business goals into measurable incentive plans.
• Strong organizational skills and ability to manage multiple priorities under tight deadlines.
• Team-oriented leadership with the ability to motivate and develop team members.
• High level of integrity, accountability, and result orientation.
• Agile and adaptable to a fast-paced, changing business environment.
• Proactive and resourceful in driving process improvement and operational efficiency.