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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Channel Planning and Coordination Specialist

Date:  3 Mar 2026
Custom Field 2:  14657
Employment Type:  Permanent
City:  CelcomDigi Tower, Petaling Jay
Description: 

Job Description

Seeking a results-driven professional with experience in channel planning and cross-functional coordination. The ideal candidate is able to develop and execute channel strategies aligned with business objectives, analyse performance metrics to generate actionable insights, and manage communications with internal teams and external partners. Strong project management, reporting, and stakeholder management skills are essential, along with the ability to support campaign execution and continuously identify opportunities to improve channel efficiency and processes.

Responsibilities

  • Develop and implement channel planning strategies aligned with business objectives.
  • Coordinate with sales, marketing, and operations teams to ensure seamless execution of channel initiatives.
  • Monitor and analyse channel performance metrics, providing insights and recommendations for improvement.
  • Manage communication and coordination with external partners, vendors, and stakeholders.
  • Support campaign planning, rollout, and post-campaign evaluation.
  • Prepare reports, presentations, and documentation for management and stakeholders.
  • Identify opportunities to optimize processes and enhance channel efficiency.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or a related discipline.
  • Minimum 2–4 years of relevant experience in channel planning, channel operations, sales/ marketing coordination, or similar roles.
  • Strong analytical capability with proven experience in data analysis, performance tracking, and report preparation.
  • Excellent verbal and written communication skills, with strong organizational and stakeholder management abilities.
  • Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
  • Able to work both independently and collaboratively in a fast-paced, deadline-driven environment.
  • Detail-oriented, proactive, and results-driven mindset.
  • Prior experience in channel sales, partner management, or market development.
  • Working knowledge of digital marketing, campaign management, and performance metrics.
  • Project management experience and/or certification is an added advantage.
  • Good awareness of industry trends, customer behavior, and competitive landscape.
Business Unit:  ENTERPRISE BUSINESS

Job Description

Seeking a results-driven professional with experience in channel planning and cross-functional coordination. The ideal candidate is able to develop and execute channel strategies aligned with business objectives, analyse performance metrics to generate actionable insights, and manage communications with internal teams and external partners. Strong project management, reporting, and stakeholder management skills are essential, along with the ability to support campaign execution and continuously identify opportunities to improve channel efficiency and processes.

Responsibilities

  • Develop and implement channel planning strategies aligned with business objectives.
  • Coordinate with sales, marketing, and operations teams to ensure seamless execution of channel initiatives.
  • Monitor and analyse channel performance metrics, providing insights and recommendations for improvement.
  • Manage communication and coordination with external partners, vendors, and stakeholders.
  • Support campaign planning, rollout, and post-campaign evaluation.
  • Prepare reports, presentations, and documentation for management and stakeholders.
  • Identify opportunities to optimize processes and enhance channel efficiency.

Requirements

  • Bachelor’s degree in Business, Marketing, Communications, or a related discipline.
  • Minimum 2–4 years of relevant experience in channel planning, channel operations, sales/ marketing coordination, or similar roles.
  • Strong analytical capability with proven experience in data analysis, performance tracking, and report preparation.
  • Excellent verbal and written communication skills, with strong organizational and stakeholder management abilities.
  • Proficient in Microsoft Office applications (Excel, PowerPoint, Word).
  • Able to work both independently and collaboratively in a fast-paced, deadline-driven environment.
  • Detail-oriented, proactive, and results-driven mindset.
  • Prior experience in channel sales, partner management, or market development.
  • Working knowledge of digital marketing, campaign management, and performance metrics.
  • Project management experience and/or certification is an added advantage.
  • Good awareness of industry trends, customer behavior, and competitive landscape.

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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