Enterprise Business - Contract Management Support (Contract)

Job Description

Oversee purchase order renewals with support vendors to ensure uninterrupted services, while coordinating with cross-functional teams to validate contracts and manage OPEX allocation for technical support. Maintain accurate contract documentation, act as the key liaison between internal stakeholders and vendors, and provide regular and ad hoc reporting on contract status and compliance.

Responsibilities

• Manage the renewal of purchase orders (PO) with support vendors for the Enterprise Business Division.
• Ensure timely renewals by coordinating with relevant departments to avoid service disruptions.
• Collaborate with internal teams, including Sales, Account Management, Business Management, and Service Managers (NEO Team), to validate customer contracts (e.g., LOO/LOA).
• Work closely with teams such as Pre-sales to ensure accurate OPEX allocation for technical support, including annual license renewals, technical support, and spare parts.
• Maintain accurate and up-to-date documentation of all contracts and related materials for easy access and sharing.
• Serve as the point of contact between internal stakeholders and external vendors for any related queries or information requests.
• Prepare regular reports on contract status, renewal timelines, and compliance, as well as support ad hoc reporting when required.

Requirements

• This is a 1 year 3rd party outsourced contract.
• Bachelor’s degree in Business Administration, Finance, Procurement, or a related field.
• Minimum 2–4 years of experience in contract management, procurement, vendor management, or a similar role.
• Strong understanding of purchase order (PO) processes and contract lifecycle management.
• Excellent coordination and stakeholder management skills, with the ability to liaise effectively with internal teams and external vendors.
• Strong attention to detail with the ability to manage documentation accurately and systematically.
• Good analytical and reporting skills, with proficiency in tools such as Excel or other reporting systems.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong communication skills, both written and verbal.