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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Senior Direct Operator Billing Specialist

Date:  6 May 2026
Custom Field 2:  14813
Employment Type:  Permanent
City:  CelcomDigi Tower, Petaling Jay
Description: 

Job Description

At CelcomDigi, we are shaping Malaysia’s leading telco-tech ecosystem, transforming how customers discover and experience entertainment, content, and digital solutions. Be part of a team that delivers seamless, intelligent experiences to millions nationwide.

As a DOB Senior Specialist – Merchant Onboarding & Marketplace Growth, you will lead partnership growth and marketplace expansion—bringing high-value services and effortless digital experiences to our customers.

You are: (personality/competencies, etc.)
  • The Portfolio Builder, passionate about identifying and securing high-potential digital partners to enrich the CD DOB marketplace.
  • A Digital Native who understands how to optimize in-app storefronts to drive one-click purchase journeys.
  • A Relationship Manager focused on partner/merchant success and long-term DOB ecosystem health.
  • Agile and Scrappy, capable of accelerating onboarding processes to bring new services to market faster than competitors.

 

 

Responsibilities

  • Partner/Merchant Onboarding: Lead the end-to-end onboarding journey for new digital merchants, ensuring high velocity from contract signing to go-live.
  • Scout and secure anchor partners and long-tail merchants (gaming, productivity, lifestyle) to diversify the billing portfolio for partner growth
  • Own the digital marketplace UI/UX within the app/web, ensuring purchase options are prominent, frictionless, and jargon-free.
  • Partner Success: Act as the primary interface for aggregators and merchants, ensuring their integration and performance meet CD's quality standards.
  • Growth Campaigns: Coordinate tactical offers and campaigns to boost transaction volume across the DOB marketplace.

Requirements

  • Bachelor’s Degree in Marketing, Business, Communications, or a related discipline.
  • 6-8 years of experience in marketplace management, digital partnerships, or merchant onboarding.
  • Proven track record of managing third-party aggregators (e.g., Boku, Forest, TLX).
  • Strong coordination skills with the ability to manage multiple stakeholders and campaign timelines simultaneously.
  • A "Founder" mindset—comfortable building a portfolio with minimal resources and high accountability.
Business Unit:  CONSUMER BUSINESS

Job Description

At CelcomDigi, we are shaping Malaysia’s leading telco-tech ecosystem, transforming how customers discover and experience entertainment, content, and digital solutions. Be part of a team that delivers seamless, intelligent experiences to millions nationwide.

As a DOB Senior Specialist – Merchant Onboarding & Marketplace Growth, you will lead partnership growth and marketplace expansion—bringing high-value services and effortless digital experiences to our customers.

You are: (personality/competencies, etc.)
  • The Portfolio Builder, passionate about identifying and securing high-potential digital partners to enrich the CD DOB marketplace.
  • A Digital Native who understands how to optimize in-app storefronts to drive one-click purchase journeys.
  • A Relationship Manager focused on partner/merchant success and long-term DOB ecosystem health.
  • Agile and Scrappy, capable of accelerating onboarding processes to bring new services to market faster than competitors.

 

 

Responsibilities

  • Partner/Merchant Onboarding: Lead the end-to-end onboarding journey for new digital merchants, ensuring high velocity from contract signing to go-live.
  • Scout and secure anchor partners and long-tail merchants (gaming, productivity, lifestyle) to diversify the billing portfolio for partner growth
  • Own the digital marketplace UI/UX within the app/web, ensuring purchase options are prominent, frictionless, and jargon-free.
  • Partner Success: Act as the primary interface for aggregators and merchants, ensuring their integration and performance meet CD's quality standards.
  • Growth Campaigns: Coordinate tactical offers and campaigns to boost transaction volume across the DOB marketplace.

Requirements

  • Bachelor’s Degree in Marketing, Business, Communications, or a related discipline.
  • 6-8 years of experience in marketplace management, digital partnerships, or merchant onboarding.
  • Proven track record of managing third-party aggregators (e.g., Boku, Forest, TLX).
  • Strong coordination skills with the ability to manage multiple stakeholders and campaign timelines simultaneously.
  • A "Founder" mindset—comfortable building a portfolio with minimal resources and high accountability.

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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