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We are now ONE! #CelcomDigi                                                                                                                                                                                                                                                                  Celcom and Digi have merged with the aim to create Malaysia’s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians.

Senior Prepaid Product Management Specialist

Date:  15 Apr 2026
Custom Field 2:  14540
Employment Type:  Permanent
City:  CelcomDigi Tower, Petaling Jay
Description: 

Job Description

The Prepaid Products team manages the full range of Prepaid offerings for Malaysian and migrant segments, driving profitability, innovation, and customer engagement. They align with governance frameworks from the Product Management and Strategy team and collaborate with core product teams to ensure cohesion.

Responsibilities

  • Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
  • This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
  • Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
  • Assess market environment and competitor movements, and identify risks and opportunities for the business. This includes on-ground visits.
  • Preparation of concept proposals and business cases (Back of the Envelope) and presenting the concepts at the relevant approval forums.
  • Justify and communicate concepts with strategic approach, opportunity sizing, customer benefits and financial returns.
  • Collaborate with Product Development and Consumer Go-to-Market teams to bring propositions to market.
  • Track and analyze performance against user/ revenue/ profitability ambitions/ targets.

Requirements

  • Bachelor Degree in Marketing, Business Studies, or any related field.
  • 5-8 years relevant experience in commercial product management role.
  • Demonstrable experience in product strategy, management and execution functions.
  • Strong interpersonal skills with drive/ persistence/ patience to deliver.
  • Some experience with billing systems/ project management/ marketing communications will be advantageous.
Business Unit:  CONSUMER BUSINESS

Job Description

The Prepaid Products team manages the full range of Prepaid offerings for Malaysian and migrant segments, driving profitability, innovation, and customer engagement. They align with governance frameworks from the Product Management and Strategy team and collaborate with core product teams to ensure cohesion.

Responsibilities

  • Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
  • This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
  • Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
  • Assess market environment and competitor movements, and identify risks and opportunities for the business. This includes on-ground visits.
  • Preparation of concept proposals and business cases (Back of the Envelope) and presenting the concepts at the relevant approval forums.
  • Justify and communicate concepts with strategic approach, opportunity sizing, customer benefits and financial returns.
  • Collaborate with Product Development and Consumer Go-to-Market teams to bring propositions to market.
  • Track and analyze performance against user/ revenue/ profitability ambitions/ targets.

Requirements

  • Bachelor Degree in Marketing, Business Studies, or any related field.
  • 5-8 years relevant experience in commercial product management role.
  • Demonstrable experience in product strategy, management and execution functions.
  • Strong interpersonal skills with drive/ persistence/ patience to deliver.
  • Some experience with billing systems/ project management/ marketing communications will be advantageous.

Next Steps

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.

At CelcomDigi, we aspire to be Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team. 

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

Follow CelcomDigi on LinkedIn and vote for us as Malaysia’s Most Preferred Employer at the GRADUAN Brand Awards. 

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair. 


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