Social (Enterprise Biz, Community & Kol) Specialist
Job Description
In this role at CelcomDigi, you will be part of the Brand & Marketing - Social Media team, shaping narratives that position CelcomDigi Business as the trusted digitalisation partner for SMEs, large enterprises, and the broader TechCo ecosystem.
This is more than managing brand pages — it’s about creating content that resonates with small business owners while speaking to CEOs and C-suites on the future of digital transformation.
Responsibilities
- Develop and execute B2B social media strategies tailored for SME, MSME, and Large Enterprise audiences. Lead and grow CelcomDigi Business channels across LinkedIn, Instagram, Facebook, YouTube, TikTok, and X.
- Plan and oversee a comprehensive content calendar covering always-on, SME/Enterprise events, and thought leadership campaigns.
- Create audience-specific content: SME/MSME: practical tips, relatable stories, immediate business solutions. Large Enterprise/C-suite: strategic insights, digital transformation, thought leadership.
- Capture and amplify “golden moments” at events, roadshows, and workshops with timely, impactful content.
- Partner with internal stakeholders (Enterprise, SME, Marketing, Corporate Comms) to ensure unified messaging.
- Manage and co-create content with agencies, thought leaders, and SMEs to strengthen brand authority.
- Measure, analyse, and report performance with clear KPIs, optimising strategies through data and social listening.
- Stay ahead of emerging trends in social and B2B marketing to innovate content approaches continously.
Requirements
- Have solid B2B marketing or enterprise experience (tech, telco, SaaS, consulting, financial services).
- Understand how businesses buy technology and have worked on content for decision makers.
- Have collaborated closely with sales or account teams and are confident, strategic, and able to translate enterprise solutions like cybersecurity or IoT into compelling narratives for business audiences
- Excellent communication in English and Bahasa Malaysia; proficiency in Mandarin would be a plus.
- Advantageous: prior experience in SME/enterprise events, roadshows, or industry partnerships.
Job Description
In this role at CelcomDigi, you will be part of the Brand & Marketing - Social Media team, shaping narratives that position CelcomDigi Business as the trusted digitalisation partner for SMEs, large enterprises, and the broader TechCo ecosystem.
This is more than managing brand pages — it’s about creating content that resonates with small business owners while speaking to CEOs and C-suites on the future of digital transformation.
Responsibilities
- Develop and execute B2B social media strategies tailored for SME, MSME, and Large Enterprise audiences. Lead and grow CelcomDigi Business channels across LinkedIn, Instagram, Facebook, YouTube, TikTok, and X.
- Plan and oversee a comprehensive content calendar covering always-on, SME/Enterprise events, and thought leadership campaigns.
- Create audience-specific content: SME/MSME: practical tips, relatable stories, immediate business solutions. Large Enterprise/C-suite: strategic insights, digital transformation, thought leadership.
- Capture and amplify “golden moments” at events, roadshows, and workshops with timely, impactful content.
- Partner with internal stakeholders (Enterprise, SME, Marketing, Corporate Comms) to ensure unified messaging.
- Manage and co-create content with agencies, thought leaders, and SMEs to strengthen brand authority.
- Measure, analyse, and report performance with clear KPIs, optimising strategies through data and social listening.
- Stay ahead of emerging trends in social and B2B marketing to innovate content approaches continously.
Requirements
- Have solid B2B marketing or enterprise experience (tech, telco, SaaS, consulting, financial services).
- Understand how businesses buy technology and have worked on content for decision makers.
- Have collaborated closely with sales or account teams and are confident, strategic, and able to translate enterprise solutions like cybersecurity or IoT into compelling narratives for business audiences
- Excellent communication in English and Bahasa Malaysia; proficiency in Mandarin would be a plus.
- Advantageous: prior experience in SME/enterprise events, roadshows, or industry partnerships.
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